How to Pair Ecobee Sensor Again

ecobee sensor troubleshooting

Ecobee Sensors gives a unique advantage over its competitors. Yous can fix up these sensors anywhere in your house to give more details of temperature and activity in your abode. However, you will have a little bit await at the sensor to know how they piece of work. If you take whatsoever problem with your Ecobee smart/ remote sensor, this guide will aid you lot. And then, try our Ecobee sensor troubleshooting tips on your own before requesting Ecobee support.

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Room Sensor Won't Pair

If you are facing issues with pairing the Ecobee room sensor to the thermostat, few things you lot tin try to fix the problem.

Offset, make sure that your Ecobee thermostat is running the latest firmware. Go to the Principal Menu > Virtually on the thermostat and check the number listed under "Version". If information technology's not upwards to date, yous have to contact the visitor support at 1-877-932-6233 or live chat for requesting a firmware update. Before contacting the support squad, y'all should continue ready your Ecobee'south serial number or registered email address.

Make sure your Ecobee sensor's battery is not also depression. If it is depression, replace the battery merely to be prophylactic.

One time you have done the above steps, repair your room sensor. Remove the dorsum encompass from the Ecobee sensor and remove its battery. Power cycle your thermostat by removing it from the wall and leave it for most ii minutes. After that, position the thermostat dorsum on the wall and wait for it to power upwardly. Next, re-insert the bombardment into your room sensor and hold it close to your Ecobee. Make sure you lot get a notification to pair the sensor on your screen of Ecobee. If no prompt appears, contact the support squad.

Room Sensor is Reading Northward/A - Unpairing and Re-Pairing

When a sensor loses connection from an Ecobee thermostat, you lot tin can notify information technology nether Main Carte > Sensors on the thermostat. Also, it appears in the app equally a hollow sensor with no bespeak waves and with "N/A". This connection may be lost from thermostat because of the post-obit:

  • Low battery.
  • The sensor is besides far from the thermostat if more than 45 anxiety.
  • Interference from environmental factors such as walls or other devices that broadcast on the same 915MHz frequency like a cordless phone, baby monitor, etc.

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Unpairing and Re-Pairing a Room Sensor

Go to the Main Menu > Sensor, select the sensor, and and so tap on the "Trash" icon. Subsequently that, follow the process displayed. You lot can become the steps on Ecobee sensor placement on the thermostat in the higher up section.

If the pairing is not done, try replacing the battery in your sensor that may prevent information technology from repairing.

The sensor is placed too far from the thermostat could also be the cause of disconnections. To test it, leave the sensor shut to the thermostat for 24 hours. If it is connected 24 hours, you tin assume that yous have initially placed the sensor too far abroad from Ecobee.

Replacing the Sensor'south Battery

Replacing a Room Sensor battery includes carefully removing the battery embrace off, popping out the battery, and replacing it with a new 1. Make sure the battery is inserted positive side up.

If your sensor uses sensor stand:

  • The sensor's stand acts equally a bombardment cover. Identify your thumb and index finger on the narrow part of the stand and place your other mitt on the front side of the sensor.
  • Now, carefully pull upwards to release the sensor.
  • After that, remove the battery past gently prying it out of the bombardment compartment with a can tool like a plastic bill of fare, pen, or screwdriver.

If your Ecobee sensor has round battery cover:

  • Turn the tool into one of the curved corners of the battery cover, using a pen, plastic card, screwdriver, etc.
  • Gently remove the battery comprehend.
  • Finally, remove the bombardment from its compartment past using the same tool.

Insert the new battery

Brand sure that the battery positive (+) side is upwards. Yous demand to move the battery gently to let it to be kept in identify by the metallic prongs.

Persistent Pairing Message on Thermostat

If the Ecobee thermostat is trying to pair to your room sensor, and so consider that at that place is an unpaired room sensor with a battery inserted within the detection range of the thermostat. You should consider the following:

When the sensor pairing message is displayed on the thermostat, one ID will be displayed on the above message. Notation that 4 digit ID that related to the ID on the dorsum of the sensor.

If your thermostat detects neighbour sensor, add it to the ignored sensors list. Press "No, Don't inquire once more" and then tap "Yes, Ignore" to ignore the unwanted pairing sensor. You volition become these options when the remote sensor pairing bulletin displays on the Ecobee thermostat.

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Final Thoughts:-

Ecobee sensors are reliable, easy to use, and elementary to troubleshoot. Hopefully, this Ecobee sensor troubleshooting guide will aid you to get back your Ecobee as effective. If yous need Ecobee thermostats or sensors, y'all can buy them at PartsXP. Here, you tin can guild OEM Ecobee at an effective toll.

About the Author

partsxp logo author Haritha

Haritha is a Content Writer at PartsXP. She has a keen understanding of today's marketing strategies that yield strong results and ever happy to create valuable content & share her thoughts.

She was adept at writing content forE-Commerce websites related to Electric Parts, Appliance Parts, Food Service Parts, HVAC Parts, etc.

Yous tin can run into some her contributions at PartsFPS.com, PartsAPS.com, PartsIPS.com

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